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StarCity’s Unique Flat-Rate Moving System

Most moving companies charge their customers an hourly rate based upon the mapower requirements for the job. Do hourly rate movers really have an incentive to work as efficiently as possible to complete your move, when they make more money if it takes longer? At StarCity , we recognize that moving is inherently unpredictable- traffic delays, busy elevators, lack of good parking, challenges in maneuvering certain furniture pieces etc. can all result in your move taking longer than expected. Hourly rate moving doesn’t protect you from unforseen circumstances. That’s why StarCity has devised one simple guaranteed flat-rate system which covers all costs associated to your move. This provided you with the peace of mind knowing upfront, exactly how much you’re going to pay. StarCity’s all-inclusive flat rate system is based upon the following factors:

  1. Volume of Shipment and Manpower Requirement

    The size of your shipment means the amount of space your items will take up in the truck- this is calculated in cubic feet. This will ultimately factors into what size truck you will require. The volume of your shipment may also determine your move’s manpower requirements.

  2. Your Choice of Service Package

    • Bronze - StarCity’s Bronze package is best suited for individuals who want to actively participate in their moves and are on a budget. Customers pack their own boxes, while StarCity pads furniture items with care.
    • Silver - StarCity’s Silver service is best suited for busier professionals who require expert packing services - StarCity offers a variety of customized packing plans. Silver clients may also choose to opt for StarCity’s comprehensive moving insurance packages, which will ensure their belongings are fully covered during the long distance move.
    • Gold - Comprehensive moving and packing services for clients who want to experience a truly effortless move. This is a customizable relocation package to meet the most individualized long distance moving needs.

  3. Move Logistics

    StarCity seeks answers to the following questions as part of its flat rate determination (both origin and destination):

    • How far is legal parking from building access door?
    • How far is the elevator from the service entrance? How far is the apartment from the service elevator?
    • Do the buildings have elevators or are they walkups? How large is the elevator? Is it running smoothly? If there is none, how wide/narrow is the staircase?
    • Do all furniture pieces fit through hallways and doorways? Of not, will any doors have to come off or furniture pieces have to be dismantled? Will furniture pieces that don’t fit into the elevator have to be carried up the stairs?

  4. Move Timing

    As mentioned in Moving 101, the middle and end of every month are when most people need to move- this is when it’s more expensive. The busy summer moving season from the middle of May to the middle of September is also more costly. Check out StarCity’s flexible rate schedule to find out which moving dates will cost you less. Since long distance moves can often take more than a single day, it makes sense to try to schedule them during less busy times in order to receive the best long distance moving quote.

  5. Travel Distance, Extra Stops and Weather Conditions

    Gas, tolls, travel time, mileage etc are all included in your flat rate price from StarCity. Extra stops, depending on the travel distance and other logistics may affect price. Unlike other cross country movers, StarCity will never make you pay for unforseen circumstances such as bad weather and/or traffic conditions.

  6. Disassembly/Re-assembly

    StarCity’s flat rates include basic disassembly and re-assembly of anything related to your bedroom set (i.e. bed frame). Special disassembly/re-assembly may factor into flat rate.

  7. Extra Fragile/Heavy Items

    Items that require special handling due to their delicate or bulky nature may affect rates.

  8. Packing/Unpacking

    Packing and Unpacking services are additional services that can be provided separately.

  9. Moving Supplies

    Starcity will use all necessary moving equipment (i.e. shrink wrap, moving blankets, hand trucks, dollies etc) to handle your furniture pieces. In case packing services are contracted, we will also provide applicable packing supplies. Customers can order a wide variety of moving supplies from StarCity’s online store.

  10. Replacement Value Insurance

    A mover’s basic liability is $0.60 per pound, In case you would like better protect your belongings, StarCity sells replacement value moving insurance.

StarCity’s Guaranteed Flat Rate Includes:

StarCity’s binding flat rate will not change unless there is an inventory adjustment. Notify your moving coordinator to let him/her know of any adjustments.

Contact us to receive a guaranteed flat rate price for your upcoming long distance move.